Terms & Conditions
QCig is a trading name of Infinity Vapes LTD. Please read the following terms and Conditions before using this website or placing an order with us. By using this site you agree to our terms and conditions. If you do not accept these terms and conditions, please don’t use the site.
1. Age Declaration
People under the age of 18 are not permitted to purchase any product from Infinity Vapes LTD or the QCig website. By placing an order on the QCig website you declare that you are aged 18 or older.
Infinity Vapes LTD will cancel any orders believed to have been placed by anybody under the age of 18.
2. Copyright
Infinity Vapes LTD provides the information contained on this website or any of the pages comprising the website (“www.qcig.co.uk”) to visitors (hereinafter referred to as “you” or “your) subject to the terms and conditions set out in these website terms and conditions. You are allowed to electronically copy and print hard copy portions of this site for the express purpose of placing an order with Infinity Vapes LTD or purchasing any of our products.
3. Information on the Website
Whilst we make every effort to keep the information contained on this website up to date, neither Infinity Vapes LTD nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of general information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) and shall not be bound in any manner by any information contained on the website. Infinity Vapes LTD reserves the right at any time to change or discontinue without notice, any part or feature of this website. We do not offer advice and nothing contained on this website should be construed as such. This site is for information purposes only.
4. Disclaimer of Liability
Infinity Vapes LTD shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, the performance of the products, your personal information or material and information transmitted over our system. Particularly, neither Infinity Vapes LTD nor any third party or data or content provider shall be liable in any way to you or to any other organisation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
5. Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Infinity Vapes LTD without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
6. Trade Marks
The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of Infinity Vapes LTD. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of Infinity Vapes LTD.
7. Age Restriction
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Infinity Vapes LTD only sells to adults, 18 years or older, who own and can purchase with a credit/debit card. If we subsequently discover you are under 18, we will immediately cancel any outstanding orders, refund your payment and remove your details from our system.
8. External Links
External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.
9. Warranties
Infinity Vapes LTD make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your personal information or material and information transmitted over our system.
10. Use of the Website
Infinity Vapes LTD does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than the UK ). By accessing the website, you warrant and represent to Infinity Vapes LTD that you are legally entitled to do so and to make use of information made available via the website.
11. Entire Agreement
These website terms and conditions constitute the sole agreement between you and Infinity Vapes LTD in relation to your use of the website. Neither you nor Infinity Vapes LTD shall be bound by any express tacit or implied representation, warranty, promise or the like not detailed herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Infinity Vapes LTD in respect of your use of the website.
12. Alteration
Infinity Vapes LTD reserve the right to, at any time, change any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions and, unless stated in the current version, all previous versions shall be superseded by the current version. It will be your responsibility to review the current terms and conditions whenever you visit the website.
13. Indemnification
You agree to indemnify, defend, and hold harmless Infinity Vapes LTD, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
14. Third-Party Links
We provide links to external sites in our efforts to provide the best service we can to our visitors. However, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Infinity Vapes LTD. We provide these links for your convenience and therefore you access them at your own risk. We welcome feedback not only on our own site but on any site we link to.
15. Returns Policy
All Infinity Vapes LTD products are manufactured to the highest possible standards and using the latest available technologies. However, should any part of your QCig.co.uk order be faulty in any way, please send it back to us within 30 days of your receipt, including all parts, instructions, accessories and packaging. On receipt, we will inspect the product and should the fault be confirmed, offer you either a replacement or refund.
Please Note: All parts are deemed ‘consumable’ goods and have a finite life. This means that they will always need replacement over time. Batteries are expected to last between 200-300 charges and are guaranteed for one month from date of purchase. Clearomisers and coils are expected to last on average between 20 to 40ml of e-liquid.
The only warranty on clearomisers and coils is if they are dead on arrival.
Our Technical Department will examine returned Clearomisers for evidence of repeated use. In the event that a returned Clearomizer is seen to have been used regularly, then our guarantee will not apply.
To return any product, please notify us of the fault either by calling 0115 646 1506 or in writing, to info@qcig.co.uk. We will then give you an RMA number. We ask you to write the RMA number on the packaging label and then post it, along with proof of any postage costs, to:
Infinity Vapes LTD t/a QCig
53-59 New Tythe Street,
Long Eaton,
Nottingham,
NG10 2DL
16. Cession
Infinity Vapes LTD shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
17. Severability
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
18. Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in
accordance with the laws of the United Kingdom without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
19. Comments or Questions
If you have any questions, comments or concerns arising from our website, our privacy policy, or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us info@qcig.co.uk.
Privacy & Cookie Policy
Who we are
Our company is called Infinity Vapes LTD and we a manufacture and retailer of vaping products
Our website address is: https://www.infinity-vapes.co.uk
Our registered address is: 53-59 New Tythe Street Long Eaton, Nottingham, Nottinghamshire, United Kingdom, NG10 2DL
Company No. 15164539
Vat No. GB450 6800 10
What personal data we collect and why we collect it
We do not actively collect personal data for marketing purposes unless an explicit opt-in is provided or we have a legitimate reason to contact you. The only data we store is covered by the key lawful basis for data processing set out by ICO in the General Data Protection Regulation (GDPR).
- Your name and contact information will be stored with your consent (or implied consent such as making an enquiry on our website) so that we may contact you in relation to your enquiry.
- We will only keep your contact details for marketing purposes if you explicitly opt in to our mailing list.
- If you are an existing customer we may also opt you in to our mailing list under the legitimate business interest basis for processing your data. You will be given the opportunity to opt out in the footer of every marketing email you receive from us thereafter.
- We may contact you in relation to an ongoing contract.
- We may contact you in relation to legitimate business interests.
- Your data will be kept on record for financial accounting purposes which we are legally required to maintain records of.
Our website uses cookies to help us to monitor traffic through our website. We use Google Analytics. All data is anonymous and no personal data is collected.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Contact form submissions to this website are collected and processed by us. By completing the contact form you are giving us permission to contact you under the lawful basis defined as ‘legitimate business interest’. Your personal data is not used for marketing purposes unless you become an active customer, in which case we may contact you under the legitimate business interest clause or in relation to your contract. The details of your enquiry will be kept until the query has been resolved and then retained for statistical purposes. Your data will only be used by the company for the purpose of answering your query unless you have opted in to receive marketing communications.
WordPress Specific Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Google Analytics
Google Analytics Cookies on this website use the following names:
_utma
_utmb
_utmc
_utmz
The cookies named __utma through __utmz come from websites that use Google Analytics, which primarily uses it to track visits.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to track you as you navigate our website;
(2) to analyse the use of our website;
__utmz stores where a visitor came from (search engine, search keyword, link)
__utma stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).
__utmb and __utmc are used to check approximately how long you stay on a site: when a visit starts, and approximately ends (c expires quickly). If you look at cookie state changes (e.g. using firecookie), you will see these change regularly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Blocking Cookies
On your first visit to our website, a privacy notice will appear at the bottom of the window. Click on learn more. You will be given the option to turn off/on marketing related cookies.
Most browsers allow you to refuse to accept cookies.
In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
In Safari you can block cookies by selecting Private browsing.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
Deleting Cookies
You can also delete cookies already stored on your computer:
In Internet Explorer, you must manually delete cookie files;
In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
In Safari you can delete cookies by selecting preferences, then privacy, then details and then remove all.
Obviously, doing this may have a negative impact on the usability of many websites.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Any messages sent to us via a contact form on this website are sent by email directly to us for processing. We do not use an external monitoring system at this time.
Contacting us
If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO (Data Protection Officer), please use the contact details on the contact us page.
Changes to this Policy
From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use this website and services. If you do not accept such changes then you should stop using this website and services, and contact us if you would like any information removed.